Shipping Costs and Transit Times

Orders ship via UPS Ground service and typically leave Vermont within five business days of placement; larger orders may take longer.

Once an order ships, transit time is as follows:

  • Northeast US—one to three business days
  • Southeast/Midwest US—three to five business days
  • Western US, Alaska, Hawaii, Puerto Rico and Canada—five to eight business days

No Signature Required

All orders (including indoor rowers, SkiErg, and BikeErg orders) ship without a signature required. If you are not home at the time of delivery, UPS generally leaves the package at your main entrance. If you’d like signature required delivery service, please place your order by phone and request it. An additional fee may apply.

Expedited and Other Shipping Options

For expedited shipping or any other shipping options, please place your order by phone.

Shipping Costs

Model D
(one box)
Model E
(two boxes)
Dynamic
(two boxes)
Continental USUPS Ground: $45UPS Ground: $60UPS Ground: $85
Alaska/HawaiiUPS Ground: $130UPS Ground: $195UPS Ground: $355
APO/FPOUS Standard Post
Costs vary by ZIP Code. Please call for more information.
Puerto RicoUPS Ground: $120UPS Ground: $170UPS Ground: $355
Canada1UPS Int’l Standard Service: $65UPS Int’l Standard Service: $85UPS Int’l Standard Service: $125

SkiErg, Wall Mounted
(one box)
SkiErg + Floor Stand
(two boxes)
BikeErg
(one box)
Continental USUPS Ground: $45UPS Ground: $90UPS Ground: $50
Alaska/HawaiiUPS Ground: $130UPS Ground: $260UPS Ground: $160
APO/FPOUS Standard Post
Costs vary by ZIP Code. Please call for more information.
Puerto RicoUPS Ground: $120UPS Ground: $240UPS Ground: $175
Canada1UPS Int’l Standard Service: $65UPS Int’l Standard Service: $130UPS Int’l Standard Service: $65

Indoor Rower
Floor Mat
Clothing
and Accessories2
LogCards and Seat Pads3
Continental USUPS Ground: $8UPS Ground: $8First Class Mail: $2
Alaska/HawaiiUPS Ground: $8UPS Ground: $8First Class Mail: $2
APO/FPOUS Standard Post
Costs vary by ZIP Code. Please call for more information.
Puerto RicoUPS Ground: $8Priority Mail: $8First Class Mail: $2
Canada1UPS Int’l Standard Service: $25Postal Service or
UPS Int’l Standard Service: $12
Postal Service: $2

Notes

¹ Canadian Taxes and Brokerage: Shipping costs listed for Canada do not include Canadian taxes and brokerage charges. All shipments to Canada are subject to these additional fees.

The fees (taxes and brokerage combined) for product shipped into Canada are as follows. Please note these are estimates and are based on the current exchange rate:

  • Model D Indoor Rower: around CAD $200
  • Model E Indoor Rower: around CAD $265
  • SkiErg: around CAD $140
  • SkiErg Floor Stand: around CAD $75
  • Indoor Rower Floor Mat: around CAD $38
  • BikeErg: around CAD $230

These fees are payable to the UPS Canada Customs Brokerage Department, not to Concept2. If you have a UPS Canada shipper account these fees will be included in your weekly UPS bill. If you do not have a UPS Canada shipper account, you can either contact UPS Canada to provide payment in advance of delivery or UPS will collect these fees at the time of delivery. The fees for clothing and accessories vary based upon the total value of the order and are also payable to the freight carrier.

² Clothing or accessories not otherwise listed that are purchased with an indoor rower, SkiErg or BikeErg ship at no extra cost.

³ The shipping charge reflected here applies to LogCard or seat pad-only orders of up to a maximum of eight LogCards or seat pads. LogCard or seat pad-only orders consisting of nine or more LogCards or seat pads will be charged the regular Clothing and Accessories shipping rate for the location to which the order will be shipped. LogCards or seat pads purchased with other items ship at no extra cost.