skip to main content

Shipping Costs and Information

How will my order ship?

Orders shipping within the US and Canada ship via UPS or FedEx Ground service.

Orders totaling $0 USD ship via the United States Postal Service, regardless of destination.

Orders leave Concept2 within 5 business days of order placement.

Express shipping is available at an additional cost for phone orders only: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET.

When will I receive my order?

Orders placed ship from Concept2 within 5 business days. While we don’t anticipate delays with Concept2 processing your order, UPS and FedEx have suspended their guaranteed services and are experiencing delays. Concept2 will not be held responsible for shipment delays after your order has left our facility.

UPS Service information >

FedEx Service information > 

Please track your package with the carrier to get the most accurate information about when it will be delivered

If you are purchasing this as a gift, you can download a gift acknowledgement to give to the recipient while we work hard to get your order to you.

Can I ship to a business address?

Yes, it is possible to ship to a business address. 

Can I schedule a specific delivery date?

No, it is not possible to choose a specific date on which to receive your order; however, if you have a preferred date on which you would like your order to ship from Concept2, please place your order by phone: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET.

Is a signature required?

No. All orders (including RowErg, SkiErg, and BikeErg orders) ship without a signature required. If you are not home at the time of delivery, UPS/FedEx will leave the package where they would normally leave packages for your location. If you’d like signature required delivery service, please place your order by phone: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET. An additional fee may apply, and we cannot guarantee the carriers will comply, as they have suspended guaranteed services at this time.

What are the shipping dimensions?

Shipping dimensions for RowErgs, SkiErgs and BikeErgs are on the relevant product page.

What packaging is used?

We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our RowErgs, SkiErgs and BikeErgs. Please recycle this packaging when possible:

Find an EPS drop-off location in North America

Shipping Costs1

RowErg w/ standard legs
(one box)
RowErg w/ tall legs
(two boxes)
Dynamic
(two boxes)
Continental USUPS/FedEx Ground: $55UPS/FedEx Ground: $85UPS/FedEx Ground: $105
Alaska/HawaiiUPS/FedEx Ground: $175UPS/FedEx Ground: $250UPS/FedEx Ground: $355
APO/FPOUS Standard Post: $95–$115
Costs vary by ZIP Code.
US Standard Post: $150–$175
Costs vary by ZIP Code.
US Standard Post: $180–$210
Costs vary by ZIP Code.
Puerto RicoUPS/FedEx Ground: $175UPS/FedEx Ground: $250UPS/FedEx Ground: $355
Canada2UPS Int’l Standard Service/FedEx: $100UPS Int’l Standard Service/FedEx: $140UPS Int’l Standard Service/FedEx: $180
All other locations4

SkiErg, Wall Mounted
(one box)
SkiErg + Floor Stand
(two boxes)
BikeErg
(one box)
Continental USUPS/FedEx Ground: $55UPS/FedEx Ground: $100UPS/FedEx Ground: $60
Alaska/HawaiiUPS/FedEx Ground: $175UPS/FedEx Ground: $305UPS/FedEx Ground: $200
APO/FPOUS Standard Post: $95–$110
Costs vary by ZIP Code.
US Standard Post: $170–$200
Costs vary by ZIP Code.
US Standard Post: $135–$160
Costs vary by ZIP Code.
Puerto RicoUPS/FedEx Ground: $175UPS/FedEx Ground: $305UPS/FedEx Ground: $200
Canada2UPS Int’l Standard Service/FedEx: $100UPS Int’l Standard Service/FedEx: $165UPS Int’l Standard Service/FedEx: $105
All other locations4

Tall Legs
Retrofit Kit
RowErg and
BikeErg Floor Mats
Slides
(Spares and Pairs)
Scull Case
Continental USUPS/FedEx Ground: $30UPS/FedEx Ground: $10UPS/FedEx Ground: $55UPS/FedEx Ground: $30
Alaska/HawaiiUPS/FedEx Ground: $75UPS/FedEx Ground: $10UPS/FedEx Ground: $130UPS/FedEx Ground: $30
APO/FPOUS Standard Post: $55–60US Standard Post: $10US Standard Post: $86–$128
Costs vary by ZIP Code.
US Standard Post: $30
Puerto RicoUPS/FedEx Ground: $75UPS/FedEx Ground: $10UPS/FedEx Ground: $130UPS/FedEx Ground: $30
Canada2UPS Int’l Standard Service/FedEx: $40UPS Int’l Standard Service/FedEx: $25UPS Int’l Standard Service/FedEx: $85UPS Int’l Standard Service/FedEx: $70
All other locations4

Parts, Clothing
and Other Accessories3
Continental USUPS/FedEx Ground: $10
Alaska/HawaiiUPS/FedEx Ground: $10
APO/FPOUS Standard Post $10
Puerto RicoUPS/FedEx Ground: $10
Canada2UPS Int’l Standard Service/FedEx: $15
All other locations4

Notes

¹ Shipping costs are subject to change without notice and may be subject to additional taxes. Learn more about US taxes

² Canadian Taxes and Brokerage: Shipping costs listed for Canada do not include Canadian taxes or brokerage charges. All shipments to Canada are subject to these additional fees. Learn more about Canadian taxes

³ Clothing and accessories not otherwise listed that are purchased with a RowErg, SkiErg or BikeErg ship at no extra cost.

4 For locations other than those listed in the above charts, please refer to our list of International Contacts for purchasing Concept2 equipment. For countries/territories in which we do not have an International Contact listed, please email c2global@concept2.com for more information.