Shipping Costs and Information

How will my order ship?

Orders shipping within the US, and orders shipping to Canada that are valued at equal to or greater than $300 USD ship via UPS or FedEx Ground service.

Orders shipping to Canada that are valued at less than $300 USD, excluding the products listed in the Shipping Costs tables below, ship via the United States Postal Service.

$0 USD orders ship via the United States Postal Service, regardless of destination.

Orders leave Concept2 within 5 business days of order placement.

Express shipping is available at an additional cost for phone orders only: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET.

When will I receive my order?

Orders placed ship from Concept2 within 5 business days. While we don’t anticipate delays with Concept2 processing your order, UPS and FedEx have suspended their guaranteed services and are experiencing delays. Concept2 will not be held responsible for shipment delays after your order has left our facility.

UPS Service information >

FedEx Service information > 

Please track your package with the carrier to get the most accurate information about when it will be delivered

If you are purchasing this as a gift, you can download a gift acknowledgement to give to the recipient while we work hard to get your order to you.

Can I ship to a business address?

Yes, it is possible to ship to a business address. 

Can I schedule a specific delivery date?

No, it is not possible to choose a specific date on which to receive your order; however, if you have a preferred date on which you would like your order to ship from Concept2, please place your order by phone: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET.

Is a signature required?

No. All orders (including RowErg, SkiErg, and BikeErg orders) ship without a signature required. If you are not home at the time of delivery, UPS/FedEx will leave the package where they would normally leave packages for your location. If you’d like signature required delivery service, please place your order by phone: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET. An additional fee may apply, and we cannot guarantee the carriers will comply, as they have suspended guaranteed services at this time..

What are the shipping dimensions?

Shipping dimensions for RowErgs, SkiErgs and BikeErgs are on the relevant product page.

What packaging is used?

We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our RowErgs, SkiErgs and BikeErgs. Please recycle this packaging when possible:

Find an EPS drop-off location in North America

Shipping Costs1,5

RowErg
(one box)
Elevated RowErg
(two boxes)
Dynamic
(two boxes)
Continental USUPS/FedEx Ground: $45UPS/FedEx Ground: approx $60
(final cost TBD)
UPS/FedEx Ground: $85
Alaska/HawaiiUPS/FedEx Ground: $130UPS/FedEx Ground: approx $195
(final cost TBD)
UPS/FedEx Ground: $355
APO/FPOUS Standard Post
Costs vary by ZIP Code. Please call for more information.
Puerto RicoUPS/FedEx Ground: $120UPS/FedEx Ground: approx $170
(final cost TBD)
UPS/FedEx Ground: $355
Canada2UPS Int’l Standard Service/FedEx: $65UPS Int’l Standard Service/FedEx: approx $85
(final cost TBD)
UPS Int’l Standard Service/FedEx: $125

SkiErg, Wall Mounted
(one box)
SkiErg + Floor Stand
(two boxes)
BikeErg
(one box)
Continental USUPS/FedEx Ground: $45UPS/FedEx Ground: $90UPS/FedEx Ground: $50
Alaska/HawaiiUPS/FedEx Ground: $130UPS/FedEx Ground: $260UPS/FedEx Ground: $160
APO/FPOUS Standard Post
Costs vary by ZIP Code. Please call for more information.
Puerto RicoUPS/FedEx Ground: $120UPS/FedEx Ground: $240UPS/FedEx Ground: $175
Canada2UPS Int’l Standard Service/FedEx: $65UPS Int’l Standard Service/FedEx: $130UPS Int’l Standard Service/FedEx: $65

RowErg and
BikeErg Floor Mats
Slides
(Spares and Pairs)
Scull Case
Continental USUPS/FedEx Ground: $8UPS/FedEx Ground: $45UPS/FedEx Ground: $19
Alaska/HawaiiUPS/FedEx Ground: $8UPS/FedEx Ground: $130UPS/FedEx Ground: $19
APO/FPOUS Standard Post
Costs vary by ZIP Code. Please call for more information.
Puerto RicoUPS/FedEx Ground: $8UPS/FedEx Ground: $120UPS/FedEx Ground: $19
Canada2UPS Int’l Standard Service/FedEx: $25UPS Int’l Standard Service/FedEx: $85UPS Int’l Standard Service/FedEx: $56

Clothing
and Accessories3
LogCards and Seat Pads4
Continental USUPS/FedEx Ground: $8First Class Mail: $2
Alaska/HawaiiUPS/FedEx Ground: $8First Class Mail: $2
APO/FPOUS Standard Post
Costs vary by ZIP Code. Please call for more information.
Puerto RicoPriority Mail: $8First Class Mail: $2
Canada2Postal Service or
UPS Int’l Standard Service/FedEx: $12
Postal Service: $2

Notes

¹ Shipping costs are subject to change without notice and may be subject to additional taxes. Learn more

² Canadian Taxes and Brokerage: Shipping costs listed for Canada do not include Canadian taxes or brokerage charges. All shipments to Canada are subject to these additional fees. Learn more

³ Clothing and accessories not otherwise listed that are purchased with an indoor rower, SkiErg or BikeErg ship at no extra cost.

4 The shipping charge reflected here applies to LogCard or seat pad-only orders of up to a maximum of eight LogCards or two seat pads. LogCard or seat pad-only orders consisting of nine or more LogCards or three or more seat pads will be charged the regular Clothing and Accessories shipping rate for the location to which the order will be shipped. LogCards or seat pads purchased with other items ship at no extra cost.

5 For locations other than those listed in the above charts, please refer to our list of International Contacts for purchasing Concept2 equipment. For countries/territories in which we do not have an International Contact listed, please email c2global@concept2.com for more information.